IntelePeer | Enterprise AI, Automation & Analytics
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Make every connection count.
IntelePeer helps organizations connect faster, operate more reliably, and deliver safer, smarter interactions — powered by AI, automation, and analytics built for real-world scale.
2,500+ organizations trust IntelePeer
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Why customers choose IntelePeer
Most AI promises transformation. Few deliver measurable outcomes you can trust. IntelePeer pairs enterprise-grade reliability with intelligent virtual agents and real-time analytics — delivering AI that works on day one.
Rapid time to value
Customers see ROI in under 90 days. AI and automation deliver measurable outcomes quickly — not long-term experiments.
End-to-end analytics
Gain a unified view of AI and human interactions — with transcriptions, summaries, and outcome signals that give leaders clarity, accuracy, and confidence.
Fully managed services
From design through optimization, our team ensures every workflow improves, adapts, and scales safely inside your environment.
Future-proof platform
Built on open, enterprise-grade architecture, IntelePeer integrates with the systems you already trust and adapts to new technologies, models, and use cases as they emerge.
CFO Ajay Chadha on driving growth with AI-powered automation
42 North Dental automates 100K+ calls monthly and has collected $7M+ with IntelePeer — boosting revenue, engagement, and efficiency.
Press play to learn how to turn AI into a growth engine.
IntelePeer's SmartAgent™ is on duty, 24/7...
Appt. booking | New patient
Patient Insurance:
Ethereum | Accepted
Booking time:
Thurs, March 28 | 3 PM PT
Patient information:
Wood, Chris | Jan 10 1980
Action:
Patient profile created
Action:
Sent SMS to patient
Action:
Sent SMS to patient
Action:
Updates practice schedule
Action:
Emailed practice of booking
- Hello! Thank you for calling Summit Valley Health. I'm Sam, your virtual assistant. How can I help you today?
- Hi, Sam. I recently moved to the area and I want to see if I can schedule an appointment with one of your doctors.
- Sure, I can help you with that. Before we get started, can you tell me your name?
- Yes, it's Chris Wood.
- Hi, Chris. We are accepting new patients at our practice. However, I need to confirm that we accept your insurance. What insurance do you have?
- I have Ethereum Platinum PPO.
- Thank you. We have a few doctors that are in-network providers for Ethereum. Can you tell me why you need to be seen?
- Yeah, I've been having pain in my right knee for about two weeks.
- I see. I'm sorry to hear that. Unfortunately, I don't have an availability this week. But I can get you in to see Dr. Anthony Smith next Thursday, March 28th at 3 p.m. Will that work for you?
- Do you have anything sooner than that?
- I'm sorry, Chris, that's our earliest opening. Would you still like to schedule the appointment?
- Yes, please.
- Okay. I'll need to collect some additional information from you to get you set up in our system. Let's start with your birthdate.
- My birthdate is January 10th, 1980.
- Thank you. Could you provide your address and telephone number?
- Sure. My address is 1958 Spruce Creek Drive, Las Vegas, NV 89135 and my phone number is (702) 677-3134.
- Thanks. I also need the Member ID number from your insurance card.
- Let me get my card. Okay, it's 578201659.
- Thank you. I've created a profile for you. You'll need to complete some new-patient paperwork before you come in. Do I have your permission to send you a text message with a link to our online portal?
- Yes, that's fine.
- Okay, you should be receiving the message shortly.
- I just received it.
- When you have time, please use the link to complete your new-patient intake forms.
- Okay.
- Great. Your appointment with Dr. Anthony Smith is scheduled for Thursday, March 28th at 3 p.m. I'll send you a text message with the confirmation and address for our offices. Do you have any other questions?
- No, I'm good, thanks.
- Thank you, Chris. We look forward to seeing you soon. Goodbye.
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% AI engagement rate
for customer calls
0
B+ customer interactions
automated
0
x ROI
in under six
months
0
% reduction in
operational costs
24/7/365
0 access for
customers
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Marshall Ware
Senior Manager Customer Experience
An enterprise utility company leads the charge with a remarkable 53% reduction in customer service agent workload on routine functions. This empowers teams to enhance customer experience with members and providers. 53% Reduction in agent workload Learn more
Enterprise retail chain achieves a 30% conversion of leads to in-person appointments.
Learn more about how our products changed automated appointment setting for our client. Learn more
IntelePeer automated 52M interactions for a major US Fortune 50 health insurance company. We reduced on-prem to CCAAS migration effort by 75%. 52M Interactions
It’s not just tech — it’s the kind that listens, learns, and works the way your business does.
[Smart **Agent**
Deliver 24/7 service with intelligent, safety-guarded virtual agents built on carrier-grade voice and ultra-low latency.
Automate conversations that convert](/content/platform/smartagent/index.html)
[Smart **Analytics**
Enterprise-grade visibility into every interaction — turning real-time data into predictable, safe outcomes.
Turn insights into impact](/content/platform/analytics/index.html)
Conversations that click. Customers and partners that stick.
Every customer, patient, and employee interaction carries operational and safety implications. IntelePeer helps you unlock that value with AI, automation, and analytics that operate reliably inside regulated, complex environments.
Outcomes like these aren’t chance — they’re the result of safe, reliable AI, automation, and analytics working together.
Integrations
Our integrations accelerate time-to-ROI by connecting seamlessly with the systems you already depend on — EMR, PMS, CCaaS, CRM, billing, and more — so AI works inside your environment from day one.
Ready to see the AI and analytics advantage?
Your customers are talking. With IntelePeer, you’ll finally know what they’re telling you — and what to do next.